Hi Catherine - Welcome to the community! We just set up a discussion forum (see tab at top), where you can ask questions as they come up if you'd like... you can check it out at http://yorknordic.com/forum. You might want to toss in a question for everyone regarding foot pain because the group might have some great suggestions on shoes or exercises... not that you haven't exhausted all avenues. Always worth a shot. We also have some how-to photos and videos if you are looking to hone your technique. We look forward to your questions and comments. Thanks!