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See What Are Our Customers Saying

Based on 180 reviews
91%
(163)
6%
(10)
2%
(3)
1%
(1)
2%
(3)
5 STAR QUALITY & SERVICE

York Nordic is old style service with a smile. Lauren answers with knowledge and real experience. The quality of her products is far better than other poles we have purchased.

So thankful

I am so happy with my smart crutches so far. I have EDS and is so nice to be able to adjust things to fit my needs each day. Thank you for creating such a helpful product. Also customer service is absolutely amazing. So nice and helpful with my questions.

Great For Balance

I have numbness in my feet which results in balance issues when I walk. These poles allow me to walk fast enough to get a good cardio workout while still feeling secure. I can do something now I couldn't do before I got these poles. I'm very happy with them. They are versatile with different tips and they fold up to take with you wherever you go. I'm taking these whenever I want support.

Renewed confidence

Have struggled with severe neuropathy in my feet and legs which had greatly impeded my balance and made walking more and more difficult. Fear of falling kept me less active than I had ever been in my life! The poles have changed things for me. I now have more confidence as I have begun get out as I have not be able to do in months.

Due to cancer and the side effects of treatment, I hadn't exercised in a year and a half. I purchased York Nordic walking poles, and am now able to walk again, and have vital moment in my life. Thank you so much to the people at York Nordic who made this possible!

Lifechanging, Life-renewing, Thank you Smartcrutch!

I've been struggling so much with my mobility the past few years, I refused to leave my house. I got some classic forearm crutches from my physio and after trialling them I noticed crutches were for me, but not those crutches.
The Smartcrutches (even using them in the closest sertting I got to 'classic' forearm crutch models) haven't caused any extra pain to my elbows, and way less pressure to my wrists than the other one did. I was really scared of having to go straight into a wheelchair (limiting where I could go in my life) since the other crutches hurt me so bad, but these are incredible and seem to have no downsides.
I also got the feeling this company actually cares about their product and customers. I reached out to them a few times about their shipping since I live in Canada and I asked them for an invoice to submit to my insurance for a refund and they always helped out with empathy and charisma. I also really appreciated the handwritten note I received with the crutches, and the extra padding they sent as well!
I can't stop reccomending these, especially since the 'classic' options are so restrictive and more custom ones are unaffordable. They look sturdy, you can see the thought that went behind production, and they're customizable to those who want something that goes with their style instead of against it.
I'll stop singing praises now, since this review is so long, but truly, really life-renewing. Thank you SmartCrutch!

Highly Recommend

Very comfortable and reduced my lower body pain significantly with hEDS

Great company

Bought some crutches for a friend, love the design with the springs. Tried them, love the give when you put your weight on them. Easy adjustments. Great customer service. Well worth the price. Highly recommended, Andy

C
Folding Traveler Forearm Crutches (Sold as a PAIR)
C.A.

Very Satisfied!!

Good products.

One can always be a little doubtful about aftermarket products but these items that I bought were perfect for my black diamond poles. They make a big difference when I use them out on hard walkways like asphalt. They absorb a lot of the shock.

Great service

Thank you for great poles and service. I received my poles in two days and even had a handwritten note with them. I used them several times already and love them.
Thank you

BALANCE-BALANCE-BALANCE

I'm a right above the knee amputee as of 4/3/23 and have had my prosthesis about 6.5 months. I have been through PT and have on going balance problems. I'm told this is common. I have never use poles of any kind, I do use a cane. The feeling of being safer than with the cane is amazing. I can walk about twice as far as with cane and with less fatigue. I still use the cane around the house and for short jaunts. I will be starting advanced gait training 5/1/24 and my new PT is a fan of walking poles, so I will seen how she uses the poles in this new training.
The grips are a little small for me, Lauren suggested wrapping them tennis racket handle rewrap and the seems to have solved it.

Wonderful Crutches

The crutches I just received were for my granddaughter. We had a “professional” measure her so that there would be no “mistakes” on the measurements and I ordered based on what information I was given. However, the cuff seems way too big for her even with the cuff pads. She was very excited to receive them and is extremely pleased with the crutches. She says she can make due but I would like to see if a solution to the issue can be found.
I contacted Lauren and was sent another set of add-on pads to tighten up the forearm. They actually tightened them up too much so we opted to put a piece of leather in instead of the pads as was recommended by Lauren.
My granddaughter uses these crutches whenever she is not in her wheelchair and they give her added mobility without the problems of other crutch types. I would definitely recommend these crutches.
Thank You Lauren for all your help.

The description doesn't do this product enough justice. They are way better than the description ever said! Not only are they great on wet surfaces, but they work amazing for anyone who works in food service around greasy floors! I work at a McDonald's where the floor is super slick and greasy and oily and these give me a decent amount of traction on said surface. Truly amazing.

Amazing product! 10/10 would recommend! I can move and be free again! I'm not limited to flat ground and short distances. Costumer service is just as amazing if not better than the product itself. I had a rubber tip split and break 3 days after receiving it and they listened and problem solved to find a solution. Truly amazing, genuinely caring people. I wish there was more I could do to give them the recognition they deserve! I will definitely continue working with them in the future!

Cape Cod Nordic walking poles

First and foremost, I want to talk about the customer service. I
received a phone call from a person, not a computer-generated voice, that my order was going to be a day late due to weather in their area. It is so rare these days to be treated so personally that I am so amazed. That alone has boosted my experience with this company to the toppest level. Not to mention the craftsmanship and style of these polls! I highly highly recommend this company and their priducts. And I, intend to look up this company when I go to Cape Cod to personally thank them as they personally treated me amazingly.

A
Folding Traveler Forearm Crutches (Sold as a PAIR)
Andy Brosius
Fairly sturdy, fairly comfortable

These work alright for me. I think these could use more molded hand pieces, and they have a bit of wobble to them where they join. I'm going to add some foam tape to try to improve the former. Overall I still recommend them, though.

Exactly what I was looking for - Comfortable!

I ordered these to assist me with my RA pain and a knee injury. I was going on a trip overseas and was looking for something that, first and foremost, was comfortable and also easy to travel with (foldable/compact). They worked so well and was able to adjust the length and the cuff where it fit in the airplane overhead bin and also under the seat (if sitting at a window seat). I had 4 connecting flights and it was easy to travel with and no issues at airport security. I'm also 5' 1.5" an no problems adjusting them to my height and there was still room to make it shorter and taller, of course.

They are also very comfortable. They eliminate the pain in my wrists (compared to normal crutches). Due to my RA, I can't depend on my wrists so it's nice to be able to lean on the cuffs instead, with the smartCRUTCH, and not have to use my wrists. After a few practice runs, it was very easy to use and easy to adjust.

I highly recommend them! I got lots of compliments and inquiries, during my cruise. I made sure to let them know where I purchased them and gave them the link.

I was concerned originally with the size of the cuff but the pads filled in the space for my small arms (or you can use it without the pads, if not needed). One of the pads did fall out but it was easy enough to clean off the glue and will re-glue it later but I didn't really need the pads so I might just keep it as it is.

Also, I highly recommend the crutch bag! This was a wonderful add-on to the order. Thank you Lauren!!!! I was able to fit my phone and room key along with my reading glasses and lip balm. It carried quite a few things and love the little mesh side pocket too. I didn't have to carry a purse with me so it made it super convenient. I Love it!!! I also found out that if I want to change out the design, I can order the (Interchangeable) Static Skins - to sass up my Cuffs, and not have to order a separate smartCrutch.

Overall, I am super happy I purchased them. I have been looking for an option where I could have an assistive device without causing me any additional pain in my joints and this is exactly what I was looking for. Lauren/owner was so nice too so it made the purchasing experience all that much better. Thank you!!!!

The MOTIVATOR poles

EXCELLENT!!!!! I teach Nordic Walking and have had several students who are in their late 80’s or early 90’s and who have balance instabilities… These Motivator poles are perfect for them…. Not only does it help with their balance, but it also gives them confidence in a variety of walking situations… Some of my more elderly students have even graduated to using their Motivator poles to use their upper body muscles to accomplish the “push” of Nordic Walking…
I highly recommend these Motivator poles.
Sam DG—

York Nordic Poles

Wonderful service and Nordic Walking supplies. It was easy to chose and purchase The correct poles. Lauren is totally helpful!

Good but not great.

These are definitely an improvement over standard forearm crutches. It took me a few days to get used to them after using closed cuff Walkeasy crutches for years but it was worth it! My balance is a lot better and I feel less fatigue in my legs. It definitely works my upper body more, but I need it. They're also super comfortable and the padding around the arms is great. I love that the grips are rubber too and they're much, much easier to clean.

However, I have basically no use of my hands while using these crutches. I wish they had hinged cuffs so I could bend my elbows and open doors etc. They're also horrible for getting up stairs. I can't propose a fix for that but I basically have to just hold them off the ground and get no support when going up stairs. I also wish there were more plain colors. I don't want stripes or a pattern, I just want white crutches.

Finally, I have a big issue with how these make me a walking advertisement. The giant Smartcrutch logos are annoying and I'm going to be covering them ASAP. If able bodied people don't have to have permanent advertisements on their legs, neither should disabled people. Even if I like the brand I should at bare minimum be given a choice as to whether I advertise for them.