I’m very happy with these travel Nordic walking poles. They fold down very compactly, which is exactly what I wanted for traveling and carrying them in a bag.
I initially ordered the wrong size by mistake, and York Nordic was extremely helpful with the exchange. Then one of the replacement poles arrived with an adhesive issue, but Lauren from customer service responded quickly, explained how I could temporarily repair it, reassured me about the warranty, and even arranged another replacement with expedited shipping because I was about to travel to Japan.
The customer service was outstanding throughout the whole process. I really appreciated how kind, responsive, and accommodating they were.
I repaired the loose section with super glue as recommended and have already used the poles for Nordic walking without any problem.
Excellent product for travel, and truly excellent customer service. Highly recommended.
