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York Nordic strives for 100% customer satisfaction. If you are not satisfied with your purchase you may email the Return Form below or call/text 800.930.5928 to discuss your issue so we can help to resolve it as quickly as possible.

If you would like to return your product for a refund, keep in mind that returns are not allowed after 30 days and are subject to a review for potential product damage. Returns cost our business $15 for shipping and processing and that cost is covered by the customer.


  1. Complete the Return Form below with all the required information. We will review and email you a pre-paid return label if approved. After submitting the form you will receive a copy which you may include in the return.
  2. We recommend that you use the original packaging provided by us and keep the proof of shipment.
  3. You will receive your full refund minus our $15 return fee within 48 hours of us receiving and inspecting the product. Your refund will be reflected in your account 3-5 days after we process the refund.


You are welcome to arrange your own shipping. Please print the Return Form and include it in the return shipping box.

Please ship all returns to the following:

York Nordic Returns
22 Canal Street, Suite 224,
Somersworth, NH 03878